Reference

dewa138 Legal Terms For Your Account

dewa138 Legal terms explain how your account, identity check, wallet activity and policy access work before you enter the lobby.

Indonesia policy termsAccount identity checkDANA and QRIS contextLocal law wording
dewa138 dewa138 Legal Terms For Your Account
CONTACT THE TEAM

Legal Help For Account And Wallet Contact

A clear contact path helps when a Legal clause affects your account or payment record.

Policy clarification Ask about a specific Legal paragraph through the account support contact.
Wallet record check For DANA, OVO, GoPay, QRIS or bank transfer questions, provide the transaction reference and…
Access question If access appears restricted, tell us the device path and account step where it…
DATA HANDLING

How Our Legal Controls Handle Your Data

Legal handling is easier to understand when each control has a defined purpose. We separate account details, payment references and security events so a policy request can be checked against the correct…

Account data

We use the details entered during the account step to identify your profile and apply the relevant Legal conditions. Check your phone and email before submitting any change.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a wallet event to your account without asking for your wallet password.

Cookies

Cookies can support the policy page, login continuity and security checks on your browser. Review your browser settings if you want to remove or restrict them.

Account security

We may use phone verification before account access and examine unusual sign-in details. Never share a verification code, password or private wallet credential with another person.

Record retention

We retain account, policy acceptance and transaction references only for the operational and legal period required for the relevant record. A support request can ask what applies.

Change requests

To request correction, deletion or a copy of applicable account data, contact us through the account support path and identify the record. We may need an identity check.

Legal Answers Before You Open An Account

These Legal answers address the points Indonesian account holders commonly check before accepting terms. Read the full notice as well, then use the account contact path if your situation involves a specific wallet, device or access decision.

The Legal page covers account creation, identity checks, policy acceptance, data handling, cookies, wallet references and access conditions. It is the place to read the rules that apply to your account.

Yes. Account access or eligibility depends on local law. Check the current Legal wording for your location before opening an account, and contact us if a regional condition is unclear.

Those rails are named because payment records can connect to account obligations. Use a wallet or payment route that belongs to you, and keep the receipt or reference for support checks.

The policy relates to account details, phone verification, sign-in events and payment references. We may request an identity check when correcting records or assessing an account access question.

You can contact us through the support path inside your account and specify the record you want corrected, copied or removed. We may verify your identity before processing the request.

Cookies can keep the policy page, login state and security checks working in your browser. You can restrict them through browser controls, although some account steps may then require another check.

Send the clause heading, your account email and any relevant DANA, QRIS, bank transfer or device reference. Do not send passwords, wallet PINs or phone verification codes.