Reference

dewa138 Privacy Policy for Your Indonesia Account

Our Privacy Policy explains what dewa138 collects when you open an account, sign in from a phone or desktop, and use DANA, OVO, GoPay or QRIS.

Clear data purposesWallet details explainedAccount access requestsIndonesia-focused wording

Explore Our Lobby Read FAQ

How DANA Data Fits Our Policy

dewa138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the account and transaction details needed to operate the requested service, check account ownership and answer support questions. This can include your name, phone number, verification result, sign-in records, device type, IP address and payment reference. For DANA, OVO, GoPay and QRIS, we

1
may receive a wallet identifier, transaction amount, status and receipt reference; we do not use those details for an unrelated purpose. Bank transfer and virtual account records can include the selected bank rail, such as BCA, BRI, Mandiri or BNI, together with a reference used to
2
match your account. We retain records for the period needed for security, dispute handling and legal duties. Access depends on local law, and a request may be limited where keeping a record is required.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP PATH

Where to Ask About Your Data

A direct support request helps us connect your privacy question with the correct account record.

HANDLING YOUR DETAILS

What Our Privacy Process Covers

We separate information used for account access from details needed to match a payment reference. A phone check can confirm that you control the account before we discuss personal records.

Account verification

Before we disclose account data or change a key profile detail, we may ask for the phone verification step connected to your account. This reduces the chance of exposing records to another person.

Device signals

When you sign in from an Android phone, iPhone or desktop browser, we may record device and session signals. These help identify unusual access without reading unrelated files on your device.

Cookie choices

Cookies can preserve language, session and security settings between pages. You can clear or block them in your browser; doing so may require another sign-in before account pages open.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference helps us match a transaction to your account. We use the reference for status checks, not as a wallet password.

Record retention

We keep verification, access and payment-support records for the time needed to protect accounts, resolve a dispute or meet a legal duty. When that purpose ends, records are removed or restricted.

Change requests

You can ask us to correct inaccurate profile data or explain how a record is used through the signed-in support path. We may request identity details before applying a change.

Privacy Policy Questions for dewa138

These answers cover the questions you may have before opening an account or sending a privacy request. They explain the records connected with sign-in, device use and local payment references, while keeping the focus on your rights and the steps we use to protect your account.

It covers account details, verification records, device and session data, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and protect your account, complete a phone verification step and connect a privacy request to the correct profile. We do not ask for your wallet PIN.

Yes. It explains how we handle DANA and QRIS references, status details, dates and amounts used to match an account transaction. Those records support payment checks and account questions.

We may record device type, browser, IP address, session time and security signals when you use a phone or desktop. We do not use this process to read unrelated files on your device.

Use the signed-in support contact path and state whether you want access to your records or correction of inaccurate details. We may verify your phone or another account detail first.

You may submit a deletion request through account support. We assess it under applicable rules; some verification, transaction or security records may need to remain for a stated legal or dispute purpose.

Yes. Account eligibility, data rights and available services depend on local law. Where local law permits, we explain the applicable request route and any reason a record must be retained.

dewa138 Privacy Policy for Your Indonesia Account

Where to Ask About Your Data

What Our Privacy Process Covers

Account verification

Device signals

Cookie choices

Payment matching

Record retention

Change requests

Privacy Policy Questions for dewa138

01 What does the dewa138 Privacy Policy cover?

02 Why does dewa138 need my phone number?

03 Does the Privacy Policy cover DANA and QRIS records?

04 What device details are collected when I sign in?

05 How can I request a copy or correction of my data?

06 Can I ask dewa138 to delete my personal data?

07 Does access to this Privacy Policy depend on local law?

Related Pages